FREE DELIVERY ON ORDERS OVER £30
Our business and service is currently operating as normal. However, please be aware that due to the effects of COVID-19 on logistics and couriers, deliveries may take longer to arrive than usual
WHAT COUNTRIES DO WE DELIVER TO?
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Switzerland, Spain, Sweden, USA, UK.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible.
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international warehouses and they will do everything they can to get you your order as fast as they can.
Due to the popularity of our offers, please allow an estimated 1-6 weeks for your order to arrive (this varies from product to product).
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize. In cases like this, because the packages are insured, we will send you a new package.
For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
Print Shipping Policy here